Pronto Handyman LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website www.prontohandymanllc.com, register for SMS communications, or use our services. By providing us with your phone number and consenting to receive SMS communications, you agree to the collection and use of your information as described in this Privacy Policy.

Information We Collect

We collect the following personal information when you provide it to us:

• Personal Information: Name, email address, phone number, and address.
• SMS Registration Information: Phone number provided for SMS communications, your consent to receive SMS messages (e.g., service-related messages), and communication preferences.

Additionally, we automatically collect non-personal information such as your IP address, browser type, operating system, pages visited, and the date and time of your visit. We may also use cookies, web beacons, and other tracking technologies to improve your experience.

How We Use Your Information

We use the personal information we collect to:

• Provide and improve our services: This includes sending SMS notifications, reminders, and important updates based on the preferences you provide.
• Communicate with you: We send SMS messages related to our services, such as appointment reminders, service updates, and notifications. These messages are not intended for marketing purposes.
• Ensure security: Protecting your personal information and maintaining the security of our site and communications.
• Comply with legal requirements: We may use your personal information to meet legal obligations.

SMS Consent & Opt-In

By providing your phone number and opting into SMS communications, you expressly consent to receive service-related text messages from us, such as appointment reminders and updates, related to the services you have requested.

• Opt-In Confirmation: Upon opting in, you will receive a confirmation message verifying your consent to receive SMS communications.
• Message Frequency: Messaging frequency may vary based on your service preferences.
• Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier.
• Voluntary Consent: You are not required to provide your consent for SMS communications in exchange for services, and your consent is always voluntary.
• Opt-In Method: Customers can opt-in to receive SMS messages from Pronto Handyman LLC by filling out the intake forms on our website: https://prontohandymanllc.com/appointments/. Your SMS consent agreement will not be shared with third parties for marketing purposes.

SMS Terms & Conditions

Purpose of SMS Communication

We use SMS solely to send service-related messages such as appointment confirmations, reminders, and other essential communications related to the services you request. We do not use SMS for marketing purposes.

Message Frequency

The frequency of SMS messages will vary based on the nature of your service inquiries and interactions with us.

Potential Fees for SMS Messaging

Your mobile carrier may charge fees for sending or receiving text messages. The cost depends on your carrier’s pricing structure and whether the messages are sent domestically or internationally. Pronto Handyman LLC is not responsible for any charges incurred by your mobile carrier.

Opt-In Method

Customers can opt-in to receive SMS messages from Pronto Handyman LLC by filling out the intake forms on our website: https://prontohandymanllc.com/appointments/. This agreement for SMS communication will not be shared with third parties for marketing purposes.

Opt-Out Method

Customers can opt-out of receiving SMS messages at any time by replying STOP to any received text message. Once opted out, no further SMS communication will be sent. Customers can opt back in at any time by replying START to any previous conversation thread.

Standard Messaging Disclosures

• Message and data rates may apply.
• Message frequency may vary based on service interactions.
• You can opt out at any time by texting STOP.
• For assistance, text HELP or visit our Privacy Policy and SMS Terms and Conditions pages.

SMS Consent and Third-Party Sharing

SMS consent is not shared with third parties for marketing purposes. We do not sell, rent, or trade your phone number to third parties for their marketing purposes. We only share your phone number with trusted service providers who assist in sending SMS messages on our behalf and in accordance with this Privacy Policy.

We may also share your information to comply with legal obligations, respond to regulatory requests, or in the event of a business transaction (such as a merger or acquisition).

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

Your Rights and Choices

• Access & Updates: You have the right to request access to, update, or delete your personal information. To do so, please contact us at info@prontohandymanllc.com.
• Managing SMS Preferences: You can manage your SMS preferences at any time by replying STOP to our messages or contacting us directly.

Third-Party Websites

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

Accessibility of Privacy Policy

This Privacy Policy is easily accessible. A link to this Privacy Policy is available near the consent language on our web forms where you provide your phone number for SMS registration. We also include a link to this Privacy Policy in the footer of every page of our website.

Contact Information

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Pronto Handyman LLC
Email: info@prontohandymanllc.com
Phone: +1 971-762-3450
Address: 1049 SE Walnut St, Hillsboro, OR, United States, Oregon